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CRM eWeekly

CRM, which stands for customer-relationship management, has become a crucial issue for many businesses large and small, because how you treat your customers helps them decide whether to stay with you or seek out a new vendor. This weekly newsletter from CRM Magazine will give you practical ideas for managing those key relationships.

Each issue summarizes current topics at the Web site, on such critical topics as customer loyalty, retention, complaint resolution, better selling and real-world examples of the right and wrong ways to implement CRM programs. You'll also get an insightful comment from staff members, invitations to Web seminars and skill-building conferences and more.

To subscribe, register at the Web Site.

-List-A-Day Staff

Reviewed on: 2003-11-06

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